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Terms & Conditions

Enrolment Policy

To reserve a place on the subsequent course, payment is required two weeks in advance. Priority for the next block of lessons will be given to pupils already registered on the swim scheme
Each course of lessons lasts a duration of 10 weeks
Lessons – 25 minutes in duration
Refunds will NOT be given except for exceptional circumstances
The swim school’s management reserves the right to cancel courses
If your personal circumstances or medical conditions change, Vicky must be informed

Safety and Child Protection

The swim school adheres to the Swim England Code of Ethics and Child Protection policy
All staff have undergone a CRB check
The swim school cannot accept responsibility for any pupil outside their allocated lesson time
Parents/guardians must NOT approach their child/children during their lesson
Parents/guardians must NOT approach the teacher while the lessons are taking place. If you have any concerns please contact Vicky Thomas on 07725038229 or e mail us at
The use of mobile phones and other photographic equipment is banned inside the pool building and changing room areas – this includes texting and playing games. All mobile phones must be turned off.
It is the parents’/guardians’ responsibility to ensure pupils are on time for their lesson. If possible, please arrive at least 10 minutes before the lesson is due to start.
Pupils should not enter the water until the teacher instructs them to do so
The swim school will adhere to the Swim England teacher:pupil ratio guidelines
Jewellery (with the exception of SOS talisman) is not permitted.
Children with freshly pierced ears will be expected to take six weeks off swimming due to risk of infection.
Earrings must be removed during swimming lessons.
Long hair must be tied back. Girls are asked to wear swim hats
The wearing of goggles is allowed, however the swimming instructor may request them to be removed if safety is compromised
All children under the age of eight years old must be accompanied to the toilet and be assisted with changing (if needed) by a parent/guardian
Parents/guardians should remain on the premises at all times


All instructors have achieved either the Swim England Level One or Two Certificate for Teaching Swimming or the Swimming Teachers Association Level Two Certificate in Swimming
Relief instructors may be used without prior notice depending on sickness or holidays
Volunteers may assist with lessons and will have undergone a police check
Instructors should not be approached while teaching


Splish Splash Swim School works towards theSwim England National Plan for Teaching Swimming